How can I setup Samba (Windows Network Places) services?
I can’t access shared folders. How do I resolve this problem?
How can I setup Samba services on Mac OS?
My router doesn't have a public IP address. Can I still use AiCloud?
Why do I have Local Network showing alongside AiCloud Device List?
The computers listed are incorrect. How to refresh the device list.
I can not wake up my PC. How to troubleshot?
Why can’t I stream play multimedia content using the AiCloud app?
What is the recommended upload speed for different types of media format?
I shared many files with share link. How can I manage the shared files.
Can I set different Smart Sync rules to multiple WebStorage accounts?
Can I sync with special folders on WebStorage?
How to access the AiCloud with browser.
Why cannot I see the upload button in web interface.
Where can I see and change the DDNS name assigned by the AiCloud App automatically?
Is the AiCloud connectivity secure?
Why do I need to key in the user name/password again when using Smart Access?
Why the browser shows the security certification alert when using browser to connect AiCloud?
Where can I find the AiCloud usage information?
Does AiCloud have any method to prevent account from Brute-Force attack?
What media AiCloud support?
What are the supported formats for Mac OS web video streaming?
Browser support features
The supported language of AiCloud
*Additional public cloud service support and certain features to be added at a later time.
*The specifications are subject to change without prior notice.
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